About Our Call Answering Services
We don’t just answer calls;
we build brand loyalty—
one conversation at a time.
Our Story : Where Professional Virtual Receptionist Meets Innovation
At Bizcentrics, we believe that every customer interaction is an opportunity to build lasting relationships. Since our founding, we have been dedicated to providing seamless, professional customer service solutions that help businesses of all sizes deliver exceptional experiences while reducing operational costs.
Vision
We build lasting partnerships with our clients, adding value not only to their business operations but also strengthening their brand identity through every customer interaction we handle.
Mission
To empower entrepreneurs and businesses to grow rapidly, dynamically, and efficiently through our comprehensive outsourced BPO services, creating a better tomorrow for our clients and their customers.
Why Bizcentrices Exists ?
In 2022, we identified a critical gap: small businesses were drowning in administrative tasks while missing customer opportunities. Traditional BPOs offered robotic service at enterprise prices. We changed the game by creating human-first, tech-smart solutions that are:
30% more affordable than industry averages
2x faster in response times
100% transparent with no hidden fees
| Metric | Typical BPOs | Bizcentrics |
|---|---|---|
| Call Answer Time | 90+ seconds | <20 seconds |
| Pricing | Locked contracts | Pay-per-use plans |
| Agents | Generic/offshore | U.S.-trained experts |
| Trial Period | None | 14-day free trial |
| Issue Resolution | 48+ hours | Real-time escalation |
Who We Are at a Glance
Founded in 2022
Bizcentrics, founded in 2022, is dedicated to delivering innovative business solutions
Headquarters
Headquartered in New Hyde Park, NY
Industries Served
Restaurants, Retail, E commerce, SMBs
What We Offer
Phone Answering, Web Development, Digital Marketing, Graphic Design, Appointment Scheduling, Lead Generation
Core Strength
Reliable, secure, scalable services under one brand
The Bizcentrics Difference: More Than Just Call Answering
We carefully select and train our customer service representatives to become true extensions of your team. Our agents don’t just answer calls – they understand your business, your customers, and your values. This personalized approach means:
- Consistent brand representation across all interactions
- Detailed product knowledge for accurate order taking
- Cultural sensitivity for diverse customer bases
- Problem-solving skills that turn challenges into opportunities
Proven Track Record of Success
- 50+ satisfied clients across multiple industries
- Currently managing 50+ active projects with 100% client retention
- 100% productive results with measurable ROI improvements
- 100+ available agents ready to scale with your business growth